Terms & Conditions
By creating an account, or by using or visiting our Website, you are bound to these Terms and you indicate your continued acceptance of these Terms.
Your Account
- If you create an account on the Website, you are responsible for maintaining the security of your account.
- You represent that information provided by you is true and correct to the best of your knowledge. You agree that we may take steps to verify the accuracy of information you have provided to us.
- You are responsible for taking reasonable steps to maintain the confidentiality of your username and password.
- You must immediately notify Bio-essence of any unauthorized uses of your information, your account or any other security breaches.
Purchase Conditions
- Additional terms and conditions may apply to purchases of goods or services. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature.
- Bio-essence reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Bio-essence has the right to cancel the order and refund any amount paid in the best way.
Shipping Policy
- Once an order is placed, we will dispatch it within 24 - 48 working hours from confirmation of your orders. Once the order has been dispatched it will be delivered within 5 to 7 working days.
- In case of international orders, we regret to inform that we will not be able to ship international orders, however we will refund the money back to your account.
- Order deliveries will be made by a third party courier and logistics companies or Postal Services usually between 10.30am - 7:00pm from Monday to Saturday.
- In case of any disruptions affecting transportation and shipping, it may take longer than 7 working days to dispatch the order.
*The timelines are subject to external factors and may vary depending on the same
Return Policy
- The products are not returnable. In case of any queries, please leave us a message through the Contact Us page.
Damages & Defective Items
- All damaged or defective item claims must be made within 5 days of receiving your order.
Privacy
- Bio-essence’s Privacy Policy applies to use of this Site, and its terms are made a part of these Terms of Use by this reference. The Privacy Policy shall govern the use of personal data. By visiting the website, you agree to be bound by the Privacy Policy.
- Liability: Wipro assumes no responsibility for any information contained on this website and specifically disclaims any and all liability for any direct, indirect , incidental or consequential damages arising out of, or connected in any way from the access or use of this website, downloading any content from it, any purported defamatory statements, reliance on content, delays in transmission, viruses , unauthorized use or access of website.
- Jurisdiction: Wipro generates and maintains this Website from India and Indian Laws will have exclusive jurisdiction over this Website. The User hereby consents and submits to the exclusive jurisdiction of courts of Bangalore regarding any disputes arising out of or in connection with this Website.
- Trademark Notice: All trademarks used and appearing on the Website, except those specifically excluded by reference, belong exclusively to Wipro. All rights, title, and interests accruing from the same, statutory or otherwise wholly and absolutely vest with Wipro. Any use of Wipro’s trademarks without prior written approval would constitute an offense under the laws of India and international treaties governing the same. Trademarks or brand names of third parties, if any, appearing on the Website, is duly acknowledged as belonging to the lawful owners of the said trademarks.